maatrio

Returns &
Exchanges

We want you to love your saree. If something is not right, we will make it right.

Easy 7-Day Returns

If your saree arrives damaged, defective, or different from what you ordered, tell us within 7 days of delivery and we will arrange a free pickup and full refund or replacement — your choice.

Conditions

The saree must be unused, unwashed, and returned with all original folds, tags, and the signature garment box. Artisan fabrics naturally carry small irregularities in the weave — these are marks of the human hand, not defects.

Exchanges

Want a different design? We offer one free exchange per order. Contact us within 7 days of delivery and we will guide you through it.

How to Start a Return

Write to us through the contact page or WhatsApp with your order number and photos of the issue. We respond within one working day.

Still Have Questions?

Our team is happy to help with anything about our sarees, your order, or delivery.

Contact Us
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